GE Profile : PEB2060DMBB 2.0 cu. ft. Countertop Microwave Oven – Black
August 18th, 2010 | 
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- 2.0 cu. ft. Capacity
- 1200 Watts
- Sensor Cooking Controls
- Uses built-in sensors to automatically set power and time based on food moisture levels.
- Optional Trim Kit (JX2030 or JX2027)
Product Description
GE Profile PEB2060DMBB Black Countertop Microwave Oven – PEB2060BK. 2.0 Cu. Ft. Capacity. 1200 Watts. Sensor Cooking Controls. Auto And Time Defrost. Turntable. Instant On Controls. Child Lock Out. Black Finish… More >>
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GE Profile : PEB2060DMBB 2.0 cu. ft. Countertop Microwave Oven – Black
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We purchased a GE Profile Microwave oven on 3/22/2008 from a local store and the microwave oven died within one week of the installation. We were not allowed to return the microwave to the store due to GE’s Warranty Policy which mandates that a GE repair technician must determine if the microwave is repairable. If it is repairable, then they will force you to fix it. So after waiting for 1 week for a GE service technician to show up at our home, he determined that the “magnetron,” the heart of the microwave, was dead and that he ordered another one and we need to wait for it to arrive and then reschedule a visit for him to repair it. We called GE to get their authority to allow us to return the microwave back to the store to either get our money back or return it for a new unit and they refused as per their policy. They obviously do not care about the consumer who obviously bought a lemon that died within 1 week’s time. They make no exceptions. And we will make no exception in the future. We will NEVER buy any GE product again. This is the third GE product that we have purchased that has failed within a year’s time. They may talk about quality but they lack integrity and clearly show that they do not care about the consumer. They respect only their own policies and processes. And so we purchased a new GE microwave less than 1 month ago, to replace an Amana that lasted over 5 years, and we are still left with no microwave and at least 2 more weeks and pray that it doesn’t fail again.
And if you take the time to Google: GE “microwave oven” customer complaint…you will be flooded with bad reviews!
Rating: 1 / 5
The GE microwave ovens appear to have magnetron problems. FYI: The magnetron is the high-powered vacuum tube that generates microwaves using the interaction of a stream of electrons with a magnetic field (wikipedia), thereby heating or cooking your food. My first PEB2060 started spontaneously “arcing.” It would even arc when it was empty. Why then, you may ask, did I buy another one? For no other reason than I also bought a kit with the first PEB2060 that makes the microwave look like it’s built into the kitchen cabinetry (BTW, the kit seems overpriced as it costs as much as the microwave), my wife loves the way it looks and it matches the other appliances. But, that’s not the extent of my experience with GE microwave ovens. We also have a GE JEB1860 here at work. After 2 years the glass turntable broke! My coworkers and I are convinced it broke because the microwave seems to heat/cook hotter than what you punch in on the keypad. In fairness, I have other GE Profile appliances in my home and they haven’t broken down. But, GE microwave ovens appear to have some sort of engineering flaw. If I had it all to do over again, I would go with another brand other than GE for microwave ovens.
Rating: 1 / 5
Hi there, I resell these microwaves to a mining customer and I was surprised to see the one negative review. We’ve been selling GE mics for years and if you saw the typical user (big burly miner with a can of soup slam banging the door) you’d be surprised how well they hold up. I think they’re a very good value and in 50-60 sales we’ve never had one come back.
Rating: 4 / 5